Insight Advisory
Insight Advisory is an on‑demand, hourly consultation service designed for merchants who need expert guidance without committing to a full diagnostic. This tier gives you direct access to senior‑level expertise to help you evaluate strategies, pressure‑test ideas, and make informed decisions quickly. We also support market research discussions and interviews.
Fraud Chargeback Analysis
Fraud Chargeback Analysis is a focused, 10‑hour flat‑rate engagement designed to help merchants understand the root causes behind fraud‑related chargebacks and uncover actionable insights to reduce future losses. This tier blends structured investigation with expert interpretation, giving you clarity on what’s driving disputes and where to intervene.
Configuration Diagnostic
Configuration Diagnostic is a 12‑hour, flat‑rate engagement designed to evaluate and optimize the performance of your fraud rules, automation logic, and decisioning workflows. This tier identifies where your system is under‑automated, overly restrictive, or misaligned with your business goals — and includes hands‑on collaboration to implement improvements in real time.